Ticketing

FIRST RELEASES AT ST JAMES THEATRE - HOW TO BOOK

Tickets for the St James Theatre First Releases -  Gregory Porter and Samara Joy are available from Ticketmaster.

Online: jazzfestival.nz or ticketmaster.co.nz

Phone Ticketmaster: 0800 111 999

In person: At Ticketmaster outlets nationwide

Door sales: Tickets may be purchased at the venue one hour prior to the show – provided there are still tickets available!

Please be advised that Wellington Jazz Festival does not condone scalping and cannot guarantee the authenticity of tickets purchased on Viagogo or Ticketmaster resale.

ST JAMES PASS

Plan on seeing Gregory Porter and Samara Joy? Then the St James pass* is for you!

Get saving with our St James Pass* which will get you 10% off your tickets if you book both shows (any reserve) at the same time, plus you'll save on booking fees. This discount is applied automatically.

Once you have made your purchase, you will be issued individual tickets for the two events.

The St James pass is only valid if you are booking both Gregory Porter and Samara Joy by phone or through a Ticketmaster Box Office and the discount is made automatically. Once you have made your purchase, you will be issued individual tickets to each of the two events.

Having issues booking? Get in touch at ticketing@festival.co.nz.

BOOKING PERIODS

The Culture Club supporters: Preferential booking for Gregory Porter and Samara Joy is from Wednesday 13 August at 12pm until Tuesday 19 August at 11:59pm. Join The Culture Club here.

Public Sales: for Gregory Porter and Samara Joy will be from Wednesday 20 August at 10am.

Early Bird sales: Book early and save! An Early Bird price is available for Gregory Porter and Samara Joy giving you a $10 discount on the top reserve ticket price. Limited Early Bird tickets available; get in quick. Early Bird ends Fri 5 Sept, 11.59pm (or once allocation exhausted).

TICKETMASTER BOOKING FEES

Ticketmaster booking fees apply to all ticket purchases, including door sales.

• Internet bookings: Tickets posted, picked up at venue or printed at home = $5 per transaction.
• Internet bookings: Tickets couriered = $5.50 per transaction, Rural Courier $9.00 per transaction.
• Phone, email and postal bookings = $11.00 per transaction
• Door sales and Ticketmaster outlets/box office = $2.00 per ticket
• Courier = $4 per transaction (only available within NZ)

A payment processing fee of no more than 2.3% applies to purchases by credit card, debit card or gift card.

BOOKING INFORMATION

Booking online? Get your tickets posted or download them through your Ticketmaster account to show on your smartphone or to print at home.

Booking for more than ten people? For groups of 10+, customers can email: groups@ticketmaster.co.nz or call the dedicated group line: 09 970 9745.

Tickets didn’t arrive? If you haven’t received your tickets within 10 days of booking, please contact Ticketmaster on 0800 111 999.

SEATING

Allocated seating: The St James Theatre has allocated seating.

Premium Seating: Available for selected shows. Premium seats are the very best seats in which to see the show. Premium seats are limited and sell quickly.

A Reserve: These are the best seats in the venue (after Premium, if Premium seating applies). A Reserve seats are not sight obstructed and offer best vantage point for seeing the show.

B Reserve: These are the second-best seats in the house. B Reserve may have slight sightline obstructions but still offer a good view of the performance. (Please note: where there is no reserve lower than B Reserve, the C Reserve definition may apply.)

C Reserve: A limited number of seats are be available in this price category. These seats are not the best seats in the venue and are often at the back or to the very sides of the venue. They may have some sight or sound restrictions.

Wheelchair seating: The St James Theatre has allocated wheelchair seats but availability is limited. All wheelchair seating is sold at the access price of $20*, even if they are located in a higher reserve area. If you require assistance to attend, you can book an essential companion ticket for free. Companion tickets are limited and subject to availability. Please contact the Wellington Jazz Festival's ticketing line on 021 528 481 or email access@festival.nz to book these seats.

Hearing loop: For customers with older model hearing aids, The St James Theatre has 40 devices that connect to hearing aids with coverage to all seats. Please ask Venues staff on arrival if you require one. Those with newer model hearing aids can connect to the Auracast app on their phones, search for the venue and connect that way.

More accessibility information can be found on our Access & Inclusion page.

Seating requests: If you have a particular seating request, we advise you to phone through your booking and discuss your requirements with a Ticketmaster customer service representative.

FIRST RELEASES AT SAN FRAN - HOW TO BOOK

Tickets for Bumpy are available through Moshtix.

Online: jazzfestival.nz or moshtix.co.nz

Door sales: Tickets may be purchased at the venue one hour prior to the show – provided there are still tickets available!

Please be advised that Wellington Jazz Festival does not condone scalping and cannot guarantee the authenticity of tickets purchased on Viagogo or any other resale site.

BOOKING PERIODS

The Culture Club supporters: Preferential booking for Bumpy is from Wednesday 13 August at 12pm until Tuesday 19 August at 11:59pm. Join The Culture Club here.

Public Sales: for Bumpy will be from Wednesday 20 August at 10am.

Early Bird sales: Book early and save! An Early Bird price is available giving you a $6 discount on the ticket price. Limited Early Bird tickets available; get in quick. Early Bird ends Fri 5 Sept, 11.59pm (or once allocation exhausted).

BOOKING FEES

Booking fees apply to all ticket purchases, including door sales.

• Processing fee: $3.95 + credit card fee

SEATING

Bumpy’s performance is general admission standing, but some seating will be available at the venue for customers who require it. If you require a seat, please advise Moshtix at the time of booking or email ticketing@festival.co.nz so we can ensure one is reserved for you.

Please note: accessibility is limited due to the venue’s second-floor location. Please reach out to us by emailing access@festival.nz or call 021 528 481 with accessibility queries.

If you require assistance to attend, you can book an essential companion ticket for free. Companion tickets are limited and subject to availability. Please contact the Wellington Jazz Festival's ticketing line on 021 528 481 or email access@festival.nz to book these tickets.

Please note San Fran is an R18 venue. Under 18s will only be admitted if accompanied by a parent or guardian.

FIRST RELEASES AT MEOW NUI - HOW TO BOOK

Tickets for the Aotearoa Jazz Orchestra: The Nutcracker Suite, Rodger Fox Big Band - Ray Charles: A Tribute and lvdf are available through Meow Nui.

Online:jazzfestival.nz or meownui.com

Door sales: Tickets may be purchased at the venue one hour prior to the show – provided there are still tickets available!

Please be advised that Wellington Jazz Festival does not condone scalping and cannot guarantee the authenticity of tickets purchased on Viagogo or any other resale site.

BOOKING PERIODS

The Culture Club supporters: Preferential booking for the Aotearoa Jazz Orchestra: The Nutcracker Suite, Rodger Fox Big Band - Ray Charles: A Tribute and lvdf is from Wednesday 13 August at 12pm until Tuesday 19 August at 11:59pm. Join The Culture Club here.

Public Sales: will be from Wednesday 20 August at 10am.

Early Bird sales: Book early and save! An Early Bird price is available for lvdf giving you a $10 discount on the ticket price. Limited Early Bird tickets available; get in quick. Early Bird ends once the allocation is exhausted.

BOOKING FEES

Booking fees apply to all ticket purchases, including door sales.

• Processing fee: $5.50 + 2.20% infrastructure fee

SEATING

Aotearoa Jazz Orchestra - The Nutcracker Suite will be a seated gig with limited standing tickets available.

Rodger Fox Big Band - Ray Charles: A Tribute will be a standing gig with seated tickets available in the upstairs Platinum Lounge. Please note Platinum Lounge tickets are at a premium price.

lvdf will be a standing gig. If you require a seat, email ticketing@festival.co.nz so we can ensure one is reserved for you.

The ground floor is fully accessible and there are accessible bathrooms available on this level. There is also a designated section for wheelchairs near the bar.  The upstairs, Platinum Lounge is only accessible via stairs and features a mixture of seats, stools and standing.  If you have any questions or enquiries about access at Meow Nui please contact kiaora@meownui.com.

If you require assistance to attend, you can book an essential companion ticket for free. Companion tickets are limited and subject to availability. Please contact the Wellington Jazz Festival's ticketing line on 021 528 481 or email access@festival.nz to book these seats.

Please note Meow Nui is an R18 venue. Under 18s will only be admitted if accompanied by a parent or legal guardian.

We’ll be making a limited number of $20 tickets available for selected Wellington Jazz Festival First Release acts. These will be promoted via email to Tix for $20 followers. Find our more and sign up here. T&C’s apply.

Alongside our First Release acts, the Wellington Jazz Festival promotes the City Line-up from 3 September 2025. These events are presented and organised by the venues and musicians themselves, so the Festival does not organise their ticketing.

PURCHASING TICKETS IN THE CITY LINE-UP

To purchase tickets for events in the City Line-up (available from 3 September), head to the ‘Buy Tickets’ button on each event page. If an event doesn’t have a ‘Buy Tickets’ button (and is not a free event), it means that tickets have not been put on sale by the venue yet. Please shortlist the event and ensure to check back.

If you have questions about how to book for an event in the City Line-up, please get in touch at ticketing@festival.co.nz or feel free to contact the venue directly.