Ticketing

OPERA HOUSE HEADLINERS - HOW TO BOOK

Tickets for Opera House Headliners: Legacy: Lalah Hathaway sings Donny Hathaway with the New Zealand Symphony Orchestra and guests, MonoNeon, Melissa Aldana Quartet, Louis Baker: Duality and The Elements,  the Rodger Fox Big Band plays Hone Tuwhare and Sunday Mixtape featuring Seth Boy, Sally Gates and Olivier Holland are available from Ticketmaster.

Online: jazzfestival.nz or ticketmaster.co.nz

Phone Ticketmaster: 0800 111 999

In person: At Ticketmaster outlets nationwide

Door sales: Tickets may be purchased at the venue one hour prior to the show – provided there are still tickets available!

Please be advised that Wellington Jazz Festival does not condone scalping and cannot guarantee the authenticity of tickets purchased on viagogo or ticketmaster resale.

OPERA HOUSE HEADLINER PASS

Booking tickets for three or more Headliners? Then the Headliner Pass is for you!

You can save on booking fees and get 10% off your tickets through our Headliner Pass.

This pass allows you to purchase tickets for three or more Headliner performances at the 2022 Wellington Jazz Festival (including Legacy: Lalah Hathaway sings Donny Hathaway with the New Zealand Symphony Orchestra and guests, MonoNeon, Melissa Aldana Quartet, Louis Baker - Duality and The Elements, the Rodger Fox Big Band plays Hone Tuwhare and Sunday Mixtape featuring Seth Boy, Sally Gates and Olivier Holland) at the same time. Once you have made your purchase, you will be issued individual tickets for the three or more events.

The Headliner Pass entitles you to 10% off each individual ticket price (applies to all reserves and to the Early Bird price (if applicable) for all Headliners as named above). This discount is applied automatically.

The Headliner Pass is only valid if you are booking three or more Headliners by phone or through a Ticketmaster Box Office.

Having issues booking? Get in touch at ticketing@festival.co.nz.

BOOKING PERIODS

The Culture Club supporters: Preferential booking for Sunday Mixtape runs from 31 August to Tuesday 6 September 2022 at 11:59pm. Join The Culture Club here.

Public sales for Sunday Mixtape and Full Line-up: From Wednesday 7 September, 10am

Early Bird sales: Book early and save! An Early Bird price is available for the Sunday Mixtape giving you a $10 discount on the ticket price. But only until Friday 16 September, 11.59pm.

TICKETMASTER BOOKING FEES

Ticketmaster booking fees apply to all ticket purchases, including door sales.

• Internet bookings: Tickets posted, picked up at venue or printed at home = $5 per transaction.
• Internet bookings: Tickets couriered = $5.50 per transaction, Rural Courier $9.00 per transaction.
• Phone, email and postal bookings = $11.00 per transaction
• Door sales and Ticketmaster outlets/box office = $2.00 per ticket
• Courier = $4 per transaction (only available within NZ)

A payment processing fee of no more than 2.3% applies to purchases by credit card, debit card or gift card.

BOOKING INFORMATION

Booking online? Get your tickets posted or download them through your Ticketmaster account to show on your smartphone or to print at home.

Booking for more than ten people? For groups of 10+, customers can email: groups@ticketmaster.co.nz or call the dedicated group line: 09 970 9745.

Tickets didn’t arrive? If you haven’t received your tickets within 10 days of booking, please contact Ticketmaster on 0800 111 999.

SEATING

Allocated seating: The Opera House has allocated seating.

Premium Seating: Available for selected shows. Premium seats are the very best seats in which to see the show. Premium seats are limited and sell quickly.

A Reserve: These are the best seats in the venue (after Premium, if Premium seating applies). A Reserve seats are not sight obstructed and offer best vantage point for seeing the show.

B Reserve: These are the second-best seats in the house. B Reserve may have slight sightline obstructions but still offer a good view of the performance. (Please note: where there is no reserve lower than B Reserve, the C Reserve definition may apply.)

C Reserve: A limited number of seats may be available in this price category (where applicable). These seats are not the best seats in the venue and are often at the back or to the very sides of the venue. They may have some sight or sound restrictions.

No Reserve: Some Headliner shows have no reserves and all tickets are the same price.

Wheelchair seating: It is essential you advise Ticketmaster at the time of booking if you have any special seating requirements, including wheelchair and/or companion seating. The Opera House has allocated wheelchair seats but availability is limited. All wheelchair seating is sold at the access price of $20, even if they are located in a higher reserve area. If you require assistance to attend, you can book an essential companion ticket for free. Companion tickets are limited and subject to availability. Please contact Ticketmaster’s Accessible Seating Line on 09 970 9711 to book.

Hearing loop: The Opera House has an Infrared Assistive Hearing System. Please contact 09 970 9711 if you require hearing assistance.

More accessibility information can be found on our Access & Inclusion page.

Seating requests: If you have a particular seating request we advise you to phone through your booking and discuss your requirements with a Ticketmaster customer service representative.

We’ll be making a limited number of $20 Wellington Jazz Festival Headliner tickets available via email to Tix for $20 followers. Sign up here. T&C’s apply.

Alongside our Headliners (Legacy: Lalah Hathaway sings Donny Hathaway with the New Zealand Symphony Orchestra and guests, MonoNeon, Melissa Aldana Quartet, Louis Baker: Duality and The Elements, the Rodger Fox Big Band plays Hone Tuwhare and Sunday Mixtape featuring Seth Boy, Sally Gates and Olivier Holland), the Wellington Jazz Festival promotes the Full Line-up from 7 September 2022. These events are presented and organised by the venues and musicians themselves, so the Festival does not organise their ticketing.

PURCHASING TICKETS IN THE FULL LINE-UP

To purchase tickets for events in the Full Line-up (available from 7 September), head to the ‘Buy Tickets’ button on each event page. If an event doesn’t have a ‘Buy Tickets’ button (and is not a free event), it means that tickets have not been put on sale by the venue yet. Please shortlist the event and ensure to check back.

If you have questions about how to book for an event in the Full Line-up, please get in touch at ticketing@festival.co.nz or feel free to contact the venue directly.

If any of our headliner shows are cancelled due to Covid-19, you will receive a refund. See the full Covid-19 Terms & Conditions here.

If an event in the full Festival Line-up is cancelled, please contact the venue directly for their refund policy.