Ticketing

HOW TO BOOK SHOWS AT THE OPERA HOUSE AND TĀWHIRI WAREHOUSE

Tickets for Joey Alexander Trio (USA) and Benjamin Clementine - Back to Basics Tour (UK) at The Opera House and Real Black for Me: Zoe Moon presents the music of Roberta Flack and Te Ao Kōhatu by Hikurangi Schaverien-Kaa at Tāwhiri Warehouse are available from Ticketmaster. Macy Gray Live at St James Theatre has sold out.

Online: jazzfestival.nz or ticketmaster.co.nz

Phone Ticketmaster: 0800 111 999

In person: At Ticketmaster outlets nationwide

Door sales: Tickets may be purchased at the venue one hour prior to the show – provided there are still tickets available!

Please be advised that Wellington Jazz Festival does not condone scalping and cannot guarantee the authenticity of tickets purchased on Viagogo or other re-sale sites.

TICKETMASTER BOOKING FEES

Ticketmaster booking fees apply to all ticket purchases.

Online = $5.00 per transaction
Phone bookings = $5.00 per transaction
Ticketmaster outlets = $2.50 per ticket
Door sales (box office) = No charge
Courier = $5.50 per transaction (only available within NZ)

An Infrastructure Charge of up to 1.95% for tickets purchased online or via the Ticketmaster contact centre is included in Ticketmaster prices. A Performing Arts Foundation levy of $1.50 per ticket at St James Theatre and The Opera House is included in Ticketmaster prices.

BOOKING INFORMATION

Booking online? Your tickets will be available in the Ticketmaster app on your smartphone.

Tickets didn’t arrive? If you haven’t received your tickets within 10 days of booking, please contact Ticketmaster on 0800 111 999.

SEATING

Allocated seating: St James Theatre, The Opera House, and Tāwhiri Warehouse has allocated seating.

Premium Seating: Available for selected shows. Premium seats are the very best seats in which to see the show. Premium seats are limited and sell quickly.

A Reserve: These are the best seats in the venue (after Premium, if Premium seating applies). A Reserve seats are not sight obstructed and offer best vantage point for seeing the show.

B Reserve: These are the second-best seats in the house. B Reserve may have slight sightline obstructions but still offer a good view of the performance. (Please note: where there is no reserve lower than B Reserve, the C Reserve definition may apply.)

C Reserve: A limited number of seats are available in this price category. These seats are not the best seats in the venue and are often at the back or to the very sides of the venue. They may have some sight or sound restrictions.

Wheelchair seating: The St James Theatre, The Opera House and Tāwhiri Warehouse have allocated wheelchair spaces but availability is limited. Please contact Ticketmaster to book these spaces and adjoining companion seats.

Hearing loop: For customers with older model hearing aids, The St James Theatre has 40 devices that connect to hearing aids with coverage to all seats. Please ask Venues staff on arrival if you require one. Those with newer model hearing aids can connect to the Auracast app on their phones, search for the venue and connect that way.

More accessibility information can be found on our Access & Inclusion page.

Seating requests: If you have a particular seating request, we advise you to phone through your booking and discuss your requirements with a Ticketmaster customer service representative.

SEEING TWO OR MORE FIRST RELEASE SHOWS AT THE OPERA HOUSE OR TĀWHIRI WAREHOUSE?

Save 10% on tickets (plus you'll save on booking fees) with a Headliner Pass when you book two or more eligible shows: Joey Alexander Trio, Benjamin Clementine - Back to Basics, Real Black for Me: Zoe Moon presents the music of Roberta Flack, and Te Ao Kōhatu by Hikurangi Schaverien-Kaa.

Once your booking is complete, you will receive individual tickets for each performance.

The Headliner Pass gives you 10% off every eligible ticket purchased (standard price). The discount is applied automatically.

The Headliner Pass is available when booking two or more eligible shows in a single transaction by phone or through a Ticketmaster Box Office/Outlet.

Having issues booking? Contact ticketing@festival.co.nz.

HOW TO BOOK REBIRTH BRASS BAND AT MEOW NUI

Tickets for Rebirth Brass Band (USA) are available from Ticketek.

Online: jazzfestival.nz or https://premier.ticketek.co.nz/

Door sales: Tickets may be purchased at the venue one hour prior to the show – provided there are still tickets available!

Audience Care: Patrons aged under 18 must be accompanied by a parent or legal guardian.

TICKETEK BOOKING FEES

Booking fees apply to all ticket purchases, including door sales.

Processing fee: $5.50 + 2.20% infrastructure fee

GA STANDING SHOW

Rebirth Brass Band is a general admission standing show. Tickets are available for both the main floor and the Platinum Lounge, with Platinum Lounge tickets available at a premium price.

ACCESSIBILITY

The ground floor is fully accessible and there are accessible bathrooms available on this level. There is also a designated section for wheelchairs near the bar.  The upstairs, Platinum Lounge is only accessible via stairs and features a mixture of seats, stools and standing.  If you have any questions or enquiries about access at Meow Nui please contact ticketing@tawhiri.nz.

BOOKING PERIODS

The Culture Club supporters: Preferential booking for all First Release shows runs from Wednesday 12 August at 12pm until Tuesday 18 August at 11:59pm. This includes Joey Alexander Trio (USA), Benjamin Clementine - Back to Basics Tour (UK), Real Black for Me: Zoe Moon presents the music of Roberta Flack, Te Ao Kōhatu by Hikurangi Schaverien-Kaa, and Rebirth Brass Band (USA). Join The Culture Club here.

Public Sales:  Will be from Wednesday 19 August at 10am.

Early Bird sales: Book early and save! An Early Bird price is available on top reserves for most shows giving you a $10 discount on the ticket price. Limited Early Bird tickets available; get in quick.