TERMS & CONDITIONS FOR HEADLINER SHOWS

The Headliner Programme includes the following shows only:

  • Avantdale Bowling Club, Saturday 21 November, 8pm
  • Karla and the Divide by Blair Latham and the Noveltones, Wednesday 18 November, 8pm
  • Kevin Field Quintet, Thursday 19 November, 8pm
  • Ngā Tuone by Riki Gooch, Friday 20 November, 8pm
  • Anita Schwabe Sextet, Saturday 21 November, 6pm
  1. You must not attend a Wellington Jazz Festival headliner show if the following applies to you or any members of your group:
    - You are currently subject to a 14-day isolation period
    - You are awaiting results from a COVID-19 test
    - You are feeling unwell with symptoms associated with COVID-19 (e.g. fever, cough, sore throat, shortness of breath, sneezing/running nose, loss of sense of smell and/or taste)
    - You have come into close contact with any known or suspected case of COVID-19 in the past 14 days
  2. If any of the above apply, or you are feeling uneasy about attending a Wellington Jazz Festival headliner show due to COVID-19, an exchange to an alternative performance in the 2020 Wellington Jazz Festival or a refund may be authorised by the Wellington Jazz Festival. If your booking is part of a group, you are of course welcome to pass your ticket onto another friend or family member.
  3. If the Wellington Jazz Festival needs to cancel a show due to COVID-19, you will be entitled to a refund.
  4. If the Wellington Jazz Festival reschedules a show due to COVID-19, you will be able to transfer your ticket(s) to the rescheduled performance or you will be entitled to a refund.
  5. You agree that we may have to share your personal data with the Ministry of Health for the purposes of contact tracing.
  6. The primary ticket purchaser (account holder) is responsible for knowing the contact details of all attendees in their group (including their full name, contact email and contact phone number). In the event the primary ticket purchaser is contacted directly by the Ministry of Health for the purposes of contact tracing, they must make these details available to the Ministry of Health for that purpose.
  7. By entering the venue, you agree to comply with all COVID-19 related instructions displayed at your show venue at the time. Failure to do so may mean you will be removed from the venue.

To get in touch regarding exchanges or to apply for a refund due to COVID-19, you need to contact your point of purchase. If you purchased your tickets from one of our ticketing providers (Ticketmaster or iTicket), please contact them directly. If you purchased your tickets through the Wellington Jazz Festival directly please contact the Wellington Jazz Festival ticketing team by emailing ticketing@festival.co.nz.

Please note that bookings fees are unfortunately non-refundable.

JAZZ PREMIERE SERIES - SECOND RELEASE TICKETS

As a precaution in a Covid-landscape and to ensure audience safety, Second Release tickets will be made available as capacity demands for all shows in the Jazz Premiere Series.

If Wellington is in Covid Level 2 during the Festival, there will be two performances of each show in the Jazz Premiere Series to ensure that everyone can enjoy it. If this is the case, Second Release tickets will view the show at the earlier timeslot as detailed below. If Wellington is in Covid Level 1, there will only be one performance and the advertised timeslot will apply for Second Release tickets.

Standard tickets will view the performance at the advertised timeslot in either Level 1 or Level 2.

We appreciate your understanding that we need to be flexible in this environment.

Covid Level 2 timings will be as follows:

Karla and the Divide by Blair Latham and the Noveltones, Wednesday 18 November:
6pm (Second Release tickets)
8pm (Standard tickets)

Kevin Field Quintet, Thursday 19 November:
6pm (Second Release tickets)
8pm (Standard tickets)

Ngā Tuone by Riki Gooch, Friday 20 November:
6pm (Second Release tickets)
8pm (Standard tickets)

Anita Schwabe Sextet, Saturday 21 November:
4pm (Second Release tickets)
6pm (Standard tickets)

JAZZ PREMIERE SERIES - THIRD RELEASE TICKETS

As a precaution in a Covid-landscape, Third Release tickets will be made available as capacity demands for all shows in the Jazz Premiere Series.

If Wellington is in Covid Level 2 during the Festival, these tickets will be refunded. Please note that booking fees are non-refundable. All ticket holders will be contacted with further details.

We appreciate your understanding that we need to be flexible in this environment.

If an event in the full Festival Line-up is cancelled, or if point 1 or 2 above apply to you, please contact the venue directly for their refund policy.